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Customer Support

Customer Service


tel: 1.571.316.5251

mon-fri: 9am - 5pm, (EST)


address: PO Box 6103

Woodbridge, VA  22195

Order Tracking


tel: 1.571.316.5251

mon-fri: 9am - 5pm, (EST)


Shipping & Delivery


Know Mee ships your order from our warehouse domestically within 3-5 business days.  All orders over $50.00 include free shipping & handling. Shipping & handling for orders under $50.00 are $2.00 per item. 

Tracking Your Order


Tracking will be provided once item has been sent.


Easy Returns


Returns will be accepted with the option of a full refund less shipping & handling charges.


Money Back Guarantee


Know Mee stands by our products with a money guarantee.  If you are not satisfied, simply return your item for a full  refund.



100% Secure Ordering




PayPal protects your financial information with industry-leading security and fraud prevention systems. When you use PayPal, your financial information is not shared with the merchant. Once your payment is complete, you will be emailed a receipt for this transaction.

Privacy Policy


Your email will be used to notify you of sales, discounts, and promotions for Know Mee and its affiliates.  It will not be used for any other purposes.  


Your personal information including your name, email address, phone number, address, and/or credit card number will not be shared with any other company other than Know Mee and its affiliates.



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